Trust Systems

 

At Trust Systems we understand that the business is ALL about people, whether it’s the team here at Trust, our Suppliers, Partners and of course our Customers, that’s why we have a few core values that we believe help guide us on the way.

 

We have split things down to Behaviors and Values

Behaviors - Core to the business is the cultural ethos and behavior of each team member

Team Player

-I go out of my way to help colleagues improve their skills
-I am aware of my impact on others
-I am open with information and share relevant experiences, expertise and knowledge
-I proactively look for opportunities to assist other teams and departments
-I contribute positively in team meetings
-I support my colleagues when they are being courageous in order to make things better

 

Positivity

-I show bags of enthusiasm and energy in my job
-When situations are tough I remain upbeat
-I like change – it creates opportunities
-I go to my manager with solutions not problems
-I look for opportunities to make my colleagues happy
-I give credit to and praise my colleagues for a job well done

 

Initiative

-I turn ideas into action
-I am always looking at ways that we could make improvements
-I think about creative solutions to pre-existing problems
-I challenge the norm constructively and try to find new and better ways of doing things
-I love learning and am always looking to improve my skills
-I ask ‘why’ a lot and am curious about how the business works 

 

Excellence in Service

-I take personal responsibility to get things right for customers

-I put loads of energy and time into meeting and exceeding customers’ expectations

-I always approach things from the customer’s perspective seeing potential issues and finding solutions
-I come up with realistic suggestions about what the team and department can could do to improve the service to customers

 

Values - What we live and work by its our culture and the Trust way

 

Work hard

-I set myself really stretching targets and do everything that I can to hit them
-I go outside of my job role to take on extra responsibility
-When I commit to things, I deliver
-I maintain my own motivation even when things are tough       

 

Fairness

-I treat all customers with respect, even the tricky ones!
-I welcome new people into the organisation
-I challenge others if I see them treat a colleague unfairly
-I show empathy to my colleagues and customers

 

Proactive

-I constantly think about how and what I need to do to keep things simple
-I make suggestions for improvements to how things can be made simple
-I communicate ideas constructively and try to find ways of avoiding future problems by thinking of every eventuality
-I try to think creatively to get better results for our customers

 

Humility

-I hold my hands up if I make a mistake
-I say sorry to others when I am in the wrong
-I always seek to understand where I could improve my behaviors; I understand that I am not perfect!
-I receive feedback in a positive way, even if it is unexpected
-I put the needs of the wider team beyond my own
-I take work very seriously, not myself!

 

To download our Behaviors and Values click here  



Contact us today for more information on 01285 898054 or email us
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