3rd Party Hardware Maintenance
Maintenance services
All Trust Systems maintenance support is delivered through a single-point-of-contact utilising the comprehensive range of skills and resources within a dedicated 24/7 technical assistance centre. From here all incidents are managed and dealt with in the most efficient and time effective manner. Our multi-vendor approach is delivered through a wide network of experienced field engineers and allows us to offer a more responsive and efficient support solution to their Customers.
Services include:
- UK, Ireland and mainland Europe coverage
- A single point of contact for all related incidents
- Networking devices & server support
- Guaranteed responses and fixes within defined service level agreement
- Access to 48 spares locations
- A vast network of skilled and accredited field based engineers backed up by specialist consultants
- 24/7 Service Desk and call logging facility
- Service delivery management
- Remote and onsite trouble shooting services
All engineers and consultants have undergone extensive training and accreditation and have the ability to support products from the following vendors:
• Cisco |
• Nortel |
• 3Com |
• Allied Telesyn |
• Cabletron/Enterasys |
• Watchguard |
• Extreme |
• Nokia |
• Dell |
• HP |
• IBM |
• Sun |
• Baystack |
• Draytek |
• Gandelf |
• Check Point |
• Zyxel |
• Planet |
• Perle |
• Newbridge |
• Netgear |
• Lucent |
• Juniper |
• Chase |
• Axis |
View our wider range of supported vendors.
For more information on how we can help, and the benefits that your business can realise, please call us now on 01285 658549 or email Sales.