We currently have an opportunity for a full-time IT Networks Manager to join our team. Based at our head office in Cirencester, commutable from Swindon, Cheltenham and Gloucester as well as visiting customer sites.
In this role, you will provide line management to a team of IT engineers providing onsite support and project assistance to support rapidly growing retail and enterprise environments, frequent visits to customer sites across the UK will be required.
You will also work with multiple technology vendors and you must be keen to do so, as well as having similar experience.
As the team come across problems, where appropriate, the technology is being standardised and legacy technology replaced. We are seeking someone from a focused network background who can be flexible and both an inspirational leader and a great team player.
Main duties will involve dealing with:
Key skills, experience, qualifications:
This is a technically focussed role so demonstrable technical experience is essential for:
Desirable experience (but not essential):
Personal attributes include:
Someone who has experience of working for an IT Service Provider or IT reseller, managing multiple end-user accounts and who can demonstrate a proven track record of excellent customer care and relationship building to achieve results and SLA’s at management level.
You will be able to work well in a high-pressure environment, whilst maintaining focus, sense of urgency and decisiveness and possess good documentation skills, specifically with regards to internal and customer processes.
What you can expect:
In addition to your salary, you will be rewarded with: –
If you are interested and would like to apply for this role, please send us your covering letter and CV to Rebecca.Boyes@trustsystems.co.uk
You must be eligible to work in the UK.