July’s Customer Satisfaction Score A fabulous customer satisfaction score for July, taking this year’s overall score to a magnificent 99%. Well done team Trust.

Supporting Apprenticeships and Work Experience Investing in people is important to the Trust team, fostering an environment for work experience along with supporting apprenticeships. We are pleased to celebrate Jamie who joins us from work experience as a fully-fledged team member and to Dylan who…

Career Opportunity Are you an experienced Project Manager who would like to develop their career with a leading digital, technology & service provider? Click here to find out more and apply.

The newest addition to our fleet Extending our fleet, driving exceptional customer service in the field.

Current Job Opportunities As our business grows so does our team. If you are interested, apply today!

We currently have an opportunity for a Key Account Project Manager to join our team in Cirencester….

24 hours, 7 days a week Service Desk  Interested in how we can service your business with an IT Service Desk that excels? Contact us today.

Past Quarters Customer Satisfaction Score Proud as always with our past quarters customer satisfaction score. A testament to all the hard work and commitment of our fabulous service desk team.

We are hiring – Network Engineer We are currently seeking for a Network Engineer to join our team. If you are interested, apply today. Click here to find out more.

We currently have an opportunity for a full time, Network Engineer to join our team in Cirencester….

During challenging times it is great to hear a success story During challenging times it is great to hear a success story. Back in April, we collaborated with a company who had morphed it’s gin distillery into a hand sanitiser production facility. Working together we…

Celebrating a member of our Field Service Team This month we celebrate a member of our Field Service Team, Keith Simpson for being awarded Employee of the Month. Keith leads our team of field engineers who have continued to support our customers over the past…

We are currently seeking Night Service Desk Advisors to be based at our head office in Cirencester.

SafeContractor Audit We have recently passed our SafeContractor audit. The accreditation demonstrates our commitment to health and safety.  

Average customer satisfaction score Another amazing month as our service desk achieves a 99% customer satisfaction score. #customersatisfaction  

Celebrating Employee of the Month At this time it’s more important than ever to celebrate everyone who has a helping hand in making the business tick. This week we would like to share our congratulations to Ellyn Geddes for being awarded Employee of the Month…

Our team of committed service desk personnel are continuing to excel at customer service remotely. This includes supporting our customers on extended hour contracts. We are proud of our customer satisfaction score for April – 99.5%. Here is a snapshot of what our customers have…

We are proud of our customer service levels and this is no exception at this time. Our dedicated team continue to strive to provide the very best in service. We are focused on solving customer queries within speedy response times. Check out our Customer Feedback…

We currently have an opportunity for a full time, Service Desk Administrator to join our team in Cirencester.

During COVID-19 the need to ensure social distancing is paramount to ensure the safety of customers, employees and the reputation of your business. Our partner Ergonomic Solutions, a leading UK designer of technology mounting solutions has created Safeguard® Screens to ensure this safety.  The simple and…

All clean and ready to go for another week supporting businesses that are providing key services to the country. We are working with our customers to be flexible around the times our field service teams are onsite which includes evenings and weekends. This ensures we…

Nice to be able to help support our keyworkers in a small way as we donate 2,000 bottles of liquid hand sanitiser. The industrial sized liquid hand sanitiser, ‘ClearWaterGel’ is being produced from a successful gin and whiskey distiller who have responded to Covid-19 by…

In times like these working with each other is vital to ensure agility and help where needed. We are working with a family run company who have mobilised quickly to use its distillery resources to produce industrial-sized liquid hand sanitizer (500ml +) that has MSDS…

Whilst we are watching the coronavirus pandemic cause chaos amongst the business world, we at Trust are confident we can support businesses in the challenges now and that unfold when we slowly return to ‘normal’. In a new series of thought leadership guides, we look…

Even in these challenging times, the Trust team are carrying on with our in-house pool tournament. We have just made it virtual! #TrustLife #stayingconnected

Last week we saw our cases to our service desk double everyday helping our customers navigate the challenges to ensure they were ready for unprecedented measures of remote working. Our team successfully helped guide many of our customers to ensure they had the right services…

Our business continues to assist our managed service clients successfully working remotely, as we have already been doing for nearly 3 weeks now. We are here to maintain our high service levels and should our customers needs change in the short term we are ready…

Putting our customers front and centre of all we do is our top priority. With the current challenges we face this does not waiver. We are here to assist and support our customers in every way we can. The procedures and steps we have put…

In our recent customer satisfaction survey our customers rated us:   58% rated us better against other solution and service providers.   We had a few comments including…. ‘The whole team are very good’ ‘Good knowledge of the solution in place’ ‘Trust has grown with…

Great to support our customer, The Co-operative Childcare as they celebrate their achievements as a UK leading childcare provider. #businesssuccess #technologyenabler

Productive afternoon yesterday with our partner Extreme Network looking at the technology road map that ensures our delivery of leading next-generation, customer-driven networking. #networking #customerdriven #technology

It’s National Apprenticeship Week! At Trust nurturing young local talent is something we are proud to support. Over 10% of our current workforce are enrolled in apprenticeship schemes with many of our team starting their career with Trust as an apprentice. #nationalapprenticeshipweek

During 2019 Trust continued to evolve to become a Managed Service Provider with the majority of our customers being serviced with a long-term service wrap. With this, we have extended our deployment activity to provide ongoing monitoring and management, remote support as well as field…

If you are struggling to get the right data to the right business device or feel your costs are out of control or feel stuck in a 24-month deal you need to understand how our eSim offering can save you money whilst providing a better…

Happy New Year!

Mellon Educates 2019 Building Blitz project.

Supporting Save the Children Christmas Jumper Day.

Ready to welcome senior technology and strategy leads from high street retailers.

The Trust team out and about last night for our Christmas meal.

We love supporting local events to help raise money for charity.

Fantastic three days Extreme EMEA Partner Conference

Attending the Extreme Networks EMEA Partner Conference

Team end of summer gathering at local brewers Corinium Ales #TrustLife

Today we are featured in the headlines of the Business & Innovation Magazine. Click here to check it out!

We are working closely with our partner Aerohive to keep you up to date with their latest version of HiveManager. To read all about the upgrade benefits click the link below. Migration Benefits of HiveManager Classic to HiveManager

Over the past year we have extensively grown our team. As part of this growth we now have 10% of our workforce on Apprenticeship Schemes. We are committed to offering young people a real job with hands on experience to provide a chance to be…

We are proud to be sponsoring the Holland and Barrett International Charity Day and Summer Ball tomorrow at Celtic Manor. This event will help raise money for Holland and Barrett’s Healthy Hope Foundation as well as the Rainbows Hospice for Children and Young People.

Fabulous night in London supporting our chosen charity.

Looking forward to supporting our chosen charity, Mellon Educate at their gala dinner tomorrow night. All the money raised at this event will help fund the education programme in South Africa. To read more about this amazing charity click here

Our service desk maintaining 100% customer satisfaction. Well done guys!

Our new corporate clothing.

We are very pleased with our new external sign.

We are delighted to celebrate 10 years of service with our Service Delivery Manager, Joanne Woolley. Our people are fundamental to everything we do, and Joe is a testament to this with her commitment to strive for excellent customer service and delivery.

Congratulations to Russell for recently passing his APM Project Management qualification.

On the 22nd May we are hosting an interactive WiFi Test Flight workshop.

We are delighted to share some fantastic feedback.

Great evening at The Co-operative Childcare Annual Awards.

Enable cloud networking to lower IT costs & boost IT productivity

How to Deploy Adaptable, Scalable and Cost-Effective Connectivity

We would like to introduce a new member to our marketing team, Lucy Dowson who is joining Beth Walker.