On the 19th September we will be attending the McDonald Butler Retail Tonight event. This is a thought provoking and enjoyable evening for tech specialists and retailers. This year’s guest speakers for the evening are: Geoff Ramm is the creator and author of ‘Celebrity Service’. He has challenged and inspired audiences across the world to create award-winning ideas to outperform the competition. His clients include, Emirates, Specsavers, Tesco Mobile and McDonalds. Forbes recently called him a ‘game changer’. At Retail Tonight he will be challenging the audience to ‘Discover the gap in your service you never knew existed’. Jez Rose is an author and broadcaster, behaviour expert and entrepreneur. He heads up the research faculty of The Good Life Project, working with businesses to give them the tools they need to understand and change human behaviour. His best-selling book ‘Flip the Switch’ guides readers through the simple changes that can be made to achieve success in work and life.