To ensure the survival and relevance of stores retailers need to take action to overcome the new business realities. We share 6 ways retailers can streamline costs and enhance the customer experience by exploiting innovative and low-cost digital, mobile and cloud solutions.
As we have seen in recent months the change in consumer habits and expectations have accelerated with a rise in online spending and the need for differing approaches to serving and interacting with customers. Throughout this experience evidence shows customers still value the store, but are demanding things to change and therefore getting it right is of paramount importance.
Firstly, it is vital stores reduce costs to enable survival, secondly they need to look at how they service their customers. Before the industry was faced with the impact of Covid-19 digital was influencing the way shoppers bought and retailers had begun to look at ways or even begun to implement changes to how stores operate.
During the months when essential retailer were open and then the subsequent reopening of all retail we saw an influx of projects being accelerated or new projects springing up to meet a here and now demand. Our solutions are quick to implement whilst ensuring they support a retailers journey. Our portfolio of solutions add real value to a retailer instantly, whilst helping them evolve on a digital journey.
Core to our portfolio is that our solution suite is flexible as it integrates with existing legacy systems and is hardware independent enabling you as a retailer to enter at the point that will deliver real benefit in the quickest time, but with the ability to continue to add and build to the portfolio utilising the same platform and hardware.