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Customer Feedback

At Trust, we pride ourselves on excelling at customer service by putting our customers front and centre of all we do. We build strong relationships with our customer to help them thrive in the retail and enterprise space.

Our Customer Service Desk offers 24 hour, 7 days a week, 365 days a year technical service. Our investment in training and development provides a team of technical professionals ready to assist you. We put the customer front and centre and have our own on-site and in-field team of professionals that can service your business with your very own IT helpdesk.

At Trust, we strive to deliver the best customer service and support for our customers. We encourage our customers to supply us with feedback as this is a key aspect of our continuous improvement process.

Live Customer Feedback

The last 100 service calls taken by our team.

  • Excellent
  • Good
  • Poor

Live Customer Feedback…

The most recent comments that our service desk team have received.

06/04/2020 10:30

‘Prompt response and action’

03/04/2020 10:30

‘Friendly, helpful and very patient’

02/04/2020 10:30

‘Will found the perfect solution, thanks’

02/04/2020 09:39

‘Quick and helpful responses. Helped turn around an urgent request
without any issues’

31/03/2020 16:41

‘Xander very helpful!!’

27/03/2020 16:32

‘Quick and efficient’

27/03/2020 10:12

‘Thank you very much Adam’

25/03/2020 16:12

‘All issues resolved quickly and professionally, thank you’

25/03/2020 12:31

‘Everything sorted to continue to work from home, thank you’

24/03/2020 13:08

‘Fast service and problem resolved quickly’

Customer Satisfaction Survey 2020

At the start of this year we conducted our first Customer Satisfaction Survey to help us determine areas of improvement. Click here to read the report.

Our Customers