Network Engineer

ABOUT THE ROLE

We currently have an opportunity for a full time Network Engineer to join our team.  This critical role will be working onsite at an independent data centre in Corsham, Wiltshire to provide onsite support and project assistance to aid the rapidly growing environment.

In this role, you will work with multiple technology vendors and you must be keen to do so as well as having similar experience. As the team come across problems, where appropriate, the technology is being standardised and legacy technology replaced.

Working with our team you will be on a 2nd / 3rd Line basis where your role will be split 80/20 between support and project work. More complex support queries are escalated from the onsite service desk team.

Main duties will involve dealing with:

• Monitoring network performance (availability, utilization, throughput and latency), responding to anomalies and alarms to continuously improve network availability and stability.
• Providing resolution to network queries escalated from the service desk team such as hardware related faults, bandwidth monitoring, and general network troubleshooting.
• Configure, manage and maintain network environments spanning different vendor technologies.
• Assist with onsite project based installation and deployment work, new equipment & systems as required.
• Help define and adhere to network policies and procedures, including change control processes and governance, within our clients organisation.
• Utilising skills and knowledge to assist onsite service desk with case resolution, monitoring technical escalations.
• Meeting set KPI’s

We are seeking someone from a focused network background with strong experience with routing and switching who can be flexible and a strong team player.

Experience with network security and design is beneficial as you will support the network architect with your knowledge of our client’s infrastructure. Similarly, experience with MPLS, WAN and VPN is highly desirable along with CCNA/CCNP (or similar) certification.

Essential technical skills, experience and qualifications include:

• Cisco CCNA/CCNP or similar experience
• Remote Access (Cisco ASA / AnyConnect) and site to site VPN configuration experience
• Zone-based firewall knowledge including firewall administration and troubleshooting (SonicWall)
• Experience with a range of L2 switching platforms (such as Cisco Nexus, HP Procurve)
• Working knowledge of layer 2 protocols (OSPF, VRF)
• Experience of network monitoring platforms such as PRTG and/or Auvik
• Excellent layer 2 troubleshooting skills

Desirable skills include:

• Experience with industrial switching (Moxa)
• Experience with Cisco DNA Center

What you can expect:

In addition to your salary, you will be rewarded with: –

• Up to 10% annual performance related bonus
• Private health care
• 4.5% matched company contribution pension
• Death in service cover

If you are interested and would like to apply for this role, please send us your covering letter and CV to Rebecca.Boyes@trustsystems.co.uk