Supporting Social Distancing
Our customer engagement solutions are providing essential communication and messaging tools to support retailers efforts in ensuring customers follow the 2-metre social distancing guidelines. Coupled with and helping to inform and advise customers these solutions are being utilised to aid queue management including virtual queue, where the customer receives a message when it is their time to enter the store.
- Digital Signage – communicate to customer and staff guidelines on how to behave, support queue management and virtual queuing, aid navigation around the store, provide stock updates and support promotions, entertain and engage customers as they wait and around the store.
- Customer Guest WiFi – Providing you the ability to connect with your customers on their own mobile device. This enables you to communicate with them throughout their time visiting the store and after. Engage with your customers by sending guidelines on how to behave, stock updates, queue management and virtual queuing, introduce gamifcation to entertain and engage them with your brand and much more. From this you have access to vast amounts of data on the behaviour of your customers from the days and times they visit your store to the demographics. This information can help with social distancing as you help advise on good/quiet times to visit the store.
- Mobile Stock Management – have a clear picture of your stock position plus product information available on a mobile device helps your instore colleagues advise customers safely. Notify customers at the entrance points to your store of items that are out-of-stock or location of stock to save customers queuing for items you do not have and help manage social distancing in store.
- Flexible POS and Payment solution Our POS and Payment solutions utilise Android technology. This cost-effective alternative to traditional systems enables you not only to save costs across your stores, but also enables you to adapt to changing circumstances by providing a flexible POS and payment solution to be set-up anywhere.
- With our partner Ergonomic Solutions we can aid the need for protection in terms of point of sale protection screens and PED paddles to ensure the 2-metre guidance can be maintained.