We put the customer front and centre.
We have our own on-site and in-field team of professionals that can service your business with your very own IT helpdesk. We can offer you 24/7 support; we are at your service whenever you need us. Our customer service desk offering includes:
- A single point of contact
- Proactive monitoring
- A 24-hour 7 days a week service desk
- Easy menu-based service options
- Bundled call packs
With every query our service desk team handles we ask for a rating of the service which our customers received, this data feeds our monthly C-Stat score. Along with this we also ask for feedback on every issue we answer. This data is updated in real-time over on our Customer Feedback Page.
We proud ourselves on exceptional customer service, with our team handling numerous calls a day, every query our team receives is dealt in a professional and timely manner to ensure our customers receive the best customer service.
Watch our Service Desk Team in action…
Our Customers
