A Managed Service to Suit your Business
Bronze
Basic Support
- Entry Level/Standard
- Normal Business Hours
- Remote Support
Silver
Managed Service
- Remote Support
- Pro-active Monitoring
- Service Management
- Vendor/RTB Management
- Patching/Platform Management
Gold
Premium Service
- 24×7 Remote Support
- Field Engineering
- Problem Management
- Service Specific Components
(Engagement/Content/Capacity)
Our 24/7 Customer Service Desk
Technical professionals servicing your business
We have our own on-site and in-field team of professionals that can service your business with your very own IT helpdesk. We can offer you 24/7 support; we are at your service whenever you need us. Our service desk offering includes:
- A single point of contact
- Proactive monitoring
- A 24-hour 7 days a week service desk
- Easy menu-based service options
- Bundled call packs
We pride ourselves on exceptional customer service, with our team handling numerous calls a day. Our team deal with every query in a professional and timely manner to ensure our customers receive the best customer service.