What makes the Trust Managed Service Different?
We work with you every step of the way to tailor a managed service to suit your business. We believe in a partnership with our customers, and we see something more than just taking away some of your expenses and all of your IT concerns. We feel that you probably want to achieve a deeper business-oriented outcome, one that allows your professionals to do what they do best—their core business. Therefore, our methodology is to blend the best people, processes, and tools to achieve IT assurance.
At Trust, we provide a full managed service across our solution offerings, comprising of Datacentre deployment and management, customer service desk with full support and maintenance, hardware management, application hosting, security and consultancy. Our flexible offering can include:
- A packaged solution with a choice of components
- Operational updates to software
- Scheduled servicing by local team
- Flexible term lengths
- Comprehensive maintenance including hardware, software, repair, replacement
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A Managed Service to Suit your Business
Choose from our three base service packages, these can be adapted to your business requirements:
- Entry Level/Standard
- Normal Business Hours
- Remote Support
- Remote Support
- Pro-active Monitoring
- Service Management
- Vendor/RTB Management
- Patching/Platform Management
- 24×7 Remote Support
- Field Engineering
- Problem Management
- Service Specific Components
Managed Services built for the agile enterprise, serving up hardware, software, and services at the time of purchase, with the pricing and delivery agility to support changing business requirements over time.
We pride ourselves on exceptional customer service, with our team handling numerous calls a day. Our team deal with every query in a professional and timely manner to ensure our customers receive the best customer service. Our team reached an average customer satisfaction score of 99% for 2022.
Trust Networks underpins an enterprise business with the right network to accelerate its digital transformation strategy. From managed services to business critical services covering the end-to-end network including wired, WiFi, SD-WAN and SASE we deliver the network foundation that is adaptable, scalable and cost-effective.