Customer Service Desk
Support you Can Rely on – Anytime, Anywhere
At Trust, we understand that reliable support is critical to your business. That’s why our Customer Service Desk operates 24/7/365, providing round-the-clock technical assistance whenever you need it.
Our team is made up of highly trained technical professionals, backed by continuous investment in training and development. Whether it’s remote support or on-site assistance, we’re here to act as an extension of your IT team, delivering fast, effective resolutions with a personal touch.
Your Dedicated IT Helpdesk
We put our customers at the heart of everything we do. With both on-site and in-field support teams, we offer a fully managed helpdesk experience tailored to your business. From day-to-day troubleshooting to more complex technical challenges, we’re here to keep your operations running smoothly.
We work collaboratively with your teams to ensure every build project is aligned with your goals, timelines, and budget, with minimal disruption to your operations.
Committed to Excellence
We’re proud of the service we deliver, and we’re always looking to improve. That’s why we actively encourage customer feedback as part of our continuous improvement process.
White Label Service Desk: Extend your Support - Seamlessly and Professionally
Looking to enhance your customer support without expanding your internal team? Our White Label Service Desk offers a seamless extension of your brand, providing expert technical support under your name, whether you need full coverage or just out-of-hours support.
We can operate as your IT helpdesk, covering evenings, weekends, and holidays, ensuring your customers receive consistent, high-quality service around the clock. Our UK-based team is trained to represent your business professionally, maintaining your standards and tone of voice.
Flexible Coverage Options:
- Out-of-Hours Support (nights, weekends, holidays)
- Overflow Support during peak times
- Full-Service Helpdesk under your brand
- Multi-channel Support via phone, email, and ticketing systems
Why Choose Our White Label Service Desk?
- 24/7/365 availability
- UK-based technical professionals
- Fully branded experience for your customers
- Scalable to meet your business needs
Let’s Build Something that Works for You
Throughout we have a team of experts to deliver Professional Services to cover strategic consultancy, solution design, and project delivery, aligned to ITIL and agile frameworks.
Whether you need a full transformation programme or targeted support, our approach is flexible, collaborative, and focused on outcomes.