Now more than ever retailers need to change in order to thrive. Life after Covid-19 has compounded the need for this change and technology plays a key role in delivering this transformation.
With the need to meet different working practices to ensuring you maintain your customers to attracting spending to providing a personalised customer experience to the need to radically reduce costs retailers need to capitalise on a new world of opportunities with new challenges. Amongst this, the store is still a vital element of a retailers strategy, but it more than ever needs to transform and the current marketplace has never been more of a catalyst for businesses to do this.