Our Story

Who We Are

We are a UK-based Managed Service Provider specialising in Networks, Cloud, Security, and Digital Solutions. Founded in 2006 and headquartered in Cirencester, Gloucestershire, right in the heart of the Cotswolds. We combine deep technical expertise with a customer-centric approach to deliver innovative, outcome-driven technology services.

We are partly owned by private investors and NVM, an independent private equity firm focused on growing regional businesses. Our teams operate across the UK and Ireland, with client-facing personnel based in Farnborough, Corsham, and London. Our solutions have been deployed not only across the UK but also internationally, from Europe to the USA.

What We Do

We design, deploy, and manage solutions and services that address specific business needs. Our offering has evolved from our heritage in robust network infrastructure to delivering a comprehensive portfolio that includes:

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Network Infrastructure

High-performance LAN, WAN, and Wi-Fi solutions.

Cloud & Hosting

Scalable platforms including our award-winning Trust Cloud.

Security

End-to-end protection including threat detection and compliance.

Digital Solutions

Smart devices and digital signage for enhanced customer engagement.

These solutions are supported by:

Managed Services

24/7/365 support via our UK-based service desk and nationwide field team.

Professional Services

Strategic consulting and technical deployment.

Lifecycle Management

Full support from procurement to decommissioning.

How We Work

Our service and solution-led business model is built on long-term customer engagement. We combine technical excellence with a consultative approach, ensuring every solution is aligned with our clients’ strategic goals. Our operations are supported by a responsive service desk, on-site engineers, and a collaborative internal team of specialists.

We listen, challenge, consult, and collaborate to innovate, bringing technology and business strategy together to serve a clear business purpose. Find out more.

Who We Help

Our customers span a diverse range of industries, from leading retailers with expansive store networks to public sector organisations and innovative enterprises embracing digital transformation.

Some of our clients include:

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Our People

We take great pride in our team of skilled IT and business professionals. Many have been with us for years, contributing to our culture of excellence and continuity. We’re committed to nurturing local talent through apprenticeships, T-Levels, and clear career progression opportunities.

Our Partners

Through our selection of best-in-breed strategic partners we deliver scalable, secure, and future-ready solutions that enable real business benefits.

What Makes Us Different

Customer-Centric

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Deep understanding of customer needs that is reflected in our offering.

Quality Service

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We deliver high levels of customer service and satisfaction as standard. We are a customer centric business.

Synergistic

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We have a portfolio of complementary solutions that when combined deliver greater benefits.

Knowledgeable

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Our reputation is we find the best possible solutions for our customers.

Expertise

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We are not generalists, we are experts in the technology we provide to our industry with a focused approach – we are experts in all we do.

Cost Effective

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Utilising leading technology we are focused on deliver ROI to our customers and innovating to utilise mobile, digital and cloud technology. Easy to use, easy to maintain, low upfront costs.

Thought Leader

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Transformational solutions to drive customer outcomes. We innovate and propose solutions to problems that the customer may not have considered.

You are never 30 miles from one of our services

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Our Commitment to Corporate Social Responsibility

We are committed to responsible practices and these drive how we operate, partner, and grow, ensuring that we positively impact our communities, our environment, and the industries we serve.

Environmental Policy

We recognise that we have a responsibility to the environment beyond legal and regulatory requirements. We are committed to complying with all legislation and relevant regulations, reducing our environmental impact and continually improving our environmental performance as an integral part of our business strategy and operating methods. We will encourage customers, suppliers and other stakeholders to do the same.

Click here for our ISO 14001 Environmental Policy.

Click here to read our Environmental Commitments.

Corporate Social Responsibility (CSR) Policy

At Trust we recognise that we have a responsibility to ensure we have a positive impact and we are committed to ethical business practices, supporting our people and communities, and promoting social value through our operations. CSR is embedded in our business strategy and culture, and we strive to make a meaningful impact through our actions.

We actively support initiatives that foster diversity, inclusion, and well being within our workforce, and we engage with local communities to create shared value. We also encourage our customers, suppliers, and stakeholders to uphold similar standards of social responsibility.

Click here to read our Corporate Social Responsibility (CSR) & Environmental & Social Governance (ESG) Policy Statement

The Story Behind Our Brand 

Our brand is built on purpose. The logo’s confident lean and enclosing circle of trust represent our values:

Positive Innovation | Connectivity | Strong Relationships.

The central ‘T’ symbolises our partnership with customers- standing back-to-back in trust and alignment.